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By Frank Flores, founder of FamiliaLista · Updated November 2026

The first responder family checklist: what to have ready

The papers a first responder’s family will need fit on one list: your work details (agency, badge or employee number, HR contact), your benefits (pension and beneficiary, life insurance and association policies, line-of-duty benefit contacts), your family records (marriage certificate, divorce decrees, children’s birth certificates), your funeral and honor-guard wishes, and who to call first. These are the same things ERS, the federal PSOB program, pension systems and insurers ask families for.

Fill this out together, on a calm day. It takes an afternoon, and it means the person you love won’t have to search for anything.

What work information should your family have?

What benefit and pension details should be written down?

What family papers will be needed?

The federal PSOB claim, for example, asks the family for these (BJA):

Also keep Social Security numbers for everyone in the family, the deed to your home (for the homestead exemption), and your will or trust, if you have one.

What are your funeral and honor-guard wishes?

Which forms and claim pages should your family have ready?

Download them now and keep a copy with your papers. Your department’s HR office or chaplain can help fill them out. PSOB and COBRA are federal and work in every state; the others are Texas. In other states, line-of-duty and workers’ comp claims go through that state’s own agencies, so ask your HR office which ones apply.

Who should the family call first?

After a line-of-duty death, the department usually reaches the family first and helps start the claims. Keep this list where your family can find it:

  1. The department’s liaison or HR. They complete the agency parts of the PSOB claim (BJA) and can start the Chapter 615 claim with ERS (ERS).
  2. ERS: (877) 275-4377.
  3. PSOB Office: 1-888-744-6513.
  4. The pension system: TMRS 800-924-8677 (they’ll ask for name, Social Security number, date of death, family contact and marital status) (TMRS); TCDRS 800-823-7782 (TCDRS); or your local fund.
  5. Each life insurer on your list.
  6. The county appraisal district, for the homestead exemption (Texas Comptroller).

What each benefit pays is in Texas line-of-duty death benefits.

Where should you keep the list?

Somewhere your spouse or a trusted family member can reach without you: one place for the originals, a list of who holds copies, and the phone numbers above. Review it once a year, and any time you change jobs, marry, divorce or have a child.

▶  Watch how to set it up, step by step.

Keep it all in one place

FamiliaLista keeps your documents, instructions and who-to-call list organized in one place, and delivers them to your family when they need it. By message and email, in English and Spanish.

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Want this talk for your church, school or team?

Frank Flores gives free family-readiness workshops, in English or Spanish.

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Frequently asked questions

What documents does a first responder’s family need after a line-of-duty death?

Certified death certificates, the marriage certificate, divorce decrees from earlier marriages, the children’s birth certificates, Social Security numbers, pension and life insurance beneficiary information, and the agency’s HR contact.

Who does the family call first after a line-of-duty death in Texas?

The department’s liaison or HR, then ERS at (877) 275-4377 for Chapter 615, the PSOB Office at 1-888-744-6513, the pension system and each life insurer.

Should I write down my funeral and honor-guard wishes?

Yes. Writing them down lets your department and family carry them out without guessing, and it is one less decision for them on the hardest days.

How often should I update my checklist?

Once a year, and any time you change jobs, marry, divorce, have a child or change a beneficiary.

Sources

Updated November 2026. Every figure on this page was checked against the sources above.

General information, not legal or financial advice. Rules and amounts change; check the official sources above or talk to a licensed professional about your situation.

More guides to get your family ready

If a Texas first responder dies in the line of duty: what the family receives and what they’ll need
Chapter 615, PSOB, pension, workers’ comp, insurance and the homestead exemption, with who to call for each.
PSOB: the federal benefit for families of fallen public safety officers
The $477,336 federal benefit for deaths since Oct. 1, 2026: who qualifies, who receives it, the documents and the filing deadline.
Texas first responder pensions and survivor benefits: TMRS, TCDRS and fire fighter pensions
How TMRS, TCDRS and local fire fighters’ systems handle a member’s death, what survivors file, and where to call.
Guides for veteran families
VA burial, survivor and records guides for military and veteran families.
See all guides →
Every guide to get your family ready, in one place.